Our website address is: https://sbe-elk.com.

Welcome to sbe-elk.com. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://sbe-elk.com, purchase our products, or use our services.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment information (processed securely via third-party payment processors)

1.2 Non-Personal Information:

• IP address
• Browser type and version
• Operating system
• Pages visited on our website
• Referring URL
• Time and date of access

1.3 Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process your orders and deliver products
• To communicate with you about your orders, inquiries, or promotions
• To improve our website, products, and services
• To detect and prevent fraud or unauthorized access
• To comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with the following:

• Service Providers: Third-party companies that help us operate our business (e.g., payment processors, shipping companies, website hosting providers).
• Legal Authorities: If required by law or to protect our rights and interests.

4. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

5. Your Rights

You have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request the deletion of your personal information, subject to legal or contractual obligations.
• Opt-Out: Opt-out of receiving marketing communications by following the instructions in our emails or contacting us directly.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read their privacy policies.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Please review this policy periodically.

8. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:

• Email: [email protected]
• Phone: 012-2259658
• Address: No.2, Rumah Pangsa Seri Kubu, Jalan Tan Chay Yan, 75300 Melaka

By using our website, you consent to the terms outlined in this Privacy Policy.